Data Protection

Privacy Policy —
Crazy Time BD

Your personal information is held in trust by us. Learn how Crazy Time BD protects your privacy on this page.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the core pillars of privacy protection at Crazy Time BD

SSL Encryption

All your information is protected with 256-bit SSL encryption. From deposits to login — security is ensured at every step.

Never Sold to Third Parties

Crazy Time BD never sells or rents your personal information to third parties. Your data is yours alone.

Secure Data Storage

All data is stored on secured cloud servers. Multi-layer firewalls are in place to protect against unauthorized access.

Your Control

You decide what information you share. You also have the option to unsubscribe from marketing emails at any time.

Cookie Transparency

Crazy Time BD clearly discloses every cookie it uses and why. You have the option to disable non-essential cookies.

Right to Erasure

After closing your account, you may request deletion of your personal information, except where required by legal obligations.

1 Introduction

Your privacy is our top priority at Crazy Time BD. This Privacy Policy document explains how Crazy Time BD collects, stores, uses, and protects your personal information. By accessing the crazytimebd.onl website or creating an account, you are considered to have accepted this Privacy Policy.

Crazy Time BD, as a responsible online entertainment platform, believes that every member's data belongs to them. We only collect the information needed to deliver the best experience — nothing more.

This policy applies solely to the crazytimebd.onl website and its related services. Third-party websites or services are governed by their own privacy policies.
2 What Information We Collect

Crazy Time BD collects information from various sources. Details are provided below:

Directly Provided Information:

  • Name, date of birth, and national ID details (for KYC verification)
  • Email address and mobile number
  • Home Address and District
  • Payment method details (bKash / Nagad / Rocket number)
  • Account username and password

Automatically Collected Information:

  • IP address and device type
  • Browser Type and Operating System
  • Time spent on site and page visit history
  • Betting History and Transaction Records
  • Information collected through cookies and tracking technologies
Types of Data Purpose Mandatory?
Name and Date of Birth Identity Verification (KYC) Yes
Mobile Number OTP Verification & Communication Yes
Payment Information Transaction Processing Yes
IP Address Security Monitoring Automatic
Cookie Data Experience Enhancement Optional
3 How Your Information Is Used

Crazy Time BD uses the information it collects for the following purposes — and only these purposes:

  • Account Management: To create, manage, and secure your account.
  • Transaction Process: To process deposits, withdrawals, and other financial transactions.
  • KYC Verification: To fulfill legal obligations and prevent fraud.
  • Customer Support: To address your questions, complaints, or issues.
  • Promotional Communications: To keep you informed about bonuses, offers, and new features (with your consent only).
  • Security Monitoring: To detect fraud, bot activity, and suspicious behavior.
  • Platform Improvement: To analyze user experience and improve the quality of our services.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
Crazy Time BD never sells your personal information to advertisers or third parties. We maintain full transparency in every use of your data.
4 Data Sharing Policy

Crazy Time BD does not generally share your information with third parties. However, sharing may occur in the following limited circumstances:

  • Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete the transaction is shared.
  • Legal Authorities: Data may be disclosed to regulatory authorities upon receipt of a valid legal order under the laws of Bangladesh.
  • Security Partners: Limited data may be shared with verification service providers to prevent fraud and money laundering.
  • Technology Service Providers: Server hosting or analytics — under strict agreements, limited to necessary data only.
Before sharing any data with third parties, Crazy Time BD ensures they adhere to equivalent privacy protection standards.
5 Cookie Policy

The Crazy Time BD website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and account security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, layout). These are optional.
  • Analytics Cookies: Used to analyze which sections of the site are most visited. Anonymous data is used.
  • Marketing Cookies: To show you relevant offers. You can opt out at any time.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent Crazy Time BD from functioning properly.

6 Data Security Measures

Crazy Time BD uses industry-leading security technology to keep your information safe:

  • 256-bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security for account access.
  • Firewall and Intrusion Detection: Round-the-clock protection against unauthorized access.
  • Regular Security Audits: Regular system audits conducted by third-party security experts.
  • Restricted Access: Only authorized personnel may access user information.
  • Encrypted Password Storage: Passwords are never stored in plain text.
No method on the internet is 100% secure. However, Crazy Time BD is committed to ensuring the highest possible level of protection. If you notice any security issue, please inform us immediately.
7 How Long Your Data Is Retained

Crazy Time BD does not retain any information longer than necessary. Our data retention policy is as follows:

  • Account Information: For the duration your account is active, and for up to 5 years after closure as required by law.
  • Transaction Records: Retained for up to 7 years under financial law.
  • KYC Documents: Up to 5 years, in accordance with regulatory authority guidelines.
  • Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
  • Support Contact: Up to 1 year after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

As a Crazy Time BD member, you have the following rights over your own information:

Your Rights Over Your Information

Crazy Time BD gives you full control over your data

Right of Access

You can find out what information Crazy Time BD holds about you at any time. Contact support and the information will be provided within 30 days.

Right to Rectification

If any of your information is inaccurate, you may request a correction. Providing valid proof will result in a prompt update.

Right to Deletion

After closing your account, you may request deletion of your personal information, subject to legal obligations.

Right to Object to Processing

You may object to the use of your data for marketing purposes. Your request will be actioned immediately.

Right to Data Portability

You may request a copy of your data in a standard format (CSV or JSON).

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

9 Minor's Privacy

Crazy Time BD Strictly not for individuals under 18 years of age. We do not knowingly collect any information from minors.

  • Age verification is required at the time of registration.
  • If we become aware that any data belonging to a minor has been collected, it will be deleted immediately.
  • Parents or guardians can contact us regarding any suspicious registrations.
  • Crazy Time BD strictly follows responsible gaming policies to protect minors.
If you believe a family member has created an account without permission, please notify our support team immediately.
10 Changes to the Privacy Policy

Crazy Time BD may update this Privacy Policy from time to time. Any changes will be handled in the following manner:

  • You will be notified by email or on-site notice before any significant changes are made.
  • The effective date of the updated policy will be shown at the top of this page.
  • Continued use of the site after changes take effect will be considered acceptance of the updated policy.
  • You have the right to close your account if you do not agree to the updated policy.
11 Get in Touch

For any questions, requests, or concerns regarding our Privacy Policy, please contact our Data Protection team:

Response Time

Within a maximum of 30 business days

When submitting a privacy request, please use the email address registered to your account for identity verification.

Enjoy Gaming in a Safe Environment

Your data is secure and your privacy is respected at Crazy Time BD. Join now and play with complete peace of mind.

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